Freight Agent Job Description:
- Handling empty railcar releases
- Bill of ladings for loaded and empty cars
- Notifications to and from other railroads
- Tracing railcars
- Damaged railcar notifications
- Distribute daily work instructions to train crews generated from TMS as well as any instructions
from the Operations Department supervisory personnel.
- Will also assist other departments and the railroad as a whole by transferring information in a timely manner between them.
- Information will include the status of cars found in need of
repairs, cars found to be without billing, opportunities for improving processes, chargeable events, reported safety concerns, etc.
- Creating reports for management
- Miscellaneous filing and document management
- Some weekend work will be required
Skills, Knowledge, and Mental Requirements:
- Communicate in English clearly and effectively verbally and in writing
- Flexible and willing to accept change in a timely manner
- Ability to work in a team-oriented environment
- Ability to work independently in a time sensitive environment
- Must possess sound decision-making skills and be able to multi-task while working in an environment of stress with specific deadlines
- Detail oriented, professional attitude, reliable
- Possess strong organizational and time management skills
- Strong problem-solving skills, documentation skills, research and resolution skills and data analysis skills
- Ability to interact with employees and customers in a professional manner
- At least 2 yrs. experience with EDI, bill of ladings, or rail transportation strongly preferred
- Prior experience with RMI/GE Transportation software strongly preferred
- Experience utilizing Microsoft Office – particularly Excel and Word
- Familiarity with North American geography/ability to read and understand a map
- Data entry skills
- Maintain a high level of accuracy in all tasks
- General math skills
- Strong work ethic
- Constant (67-100%) talking and hearing either on the telephone or in person
- Frequent (50-100%) viewing a computer and other types of close visual work
- Occasional (10-25%) lifting over head or below waist up to 25 lbs.
The statements stated in this job description reflect the general details as necessary to describe the basic function, essential job duties/responsibilities, and job requirements typically required, and should not be considered an all-inclusive listing of the job. Individuals may perform other duties as assigned; including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.
Although the use of Marijuana and other Cannabis Products are legal in the State of Vermont, VRS is federally regulated by the Federal Rail Administration, therefore all potential employees are required to pass a drug test before employment and will be subject to random drug testing throughout employment if hired.