#1: Ability to Develop Creative Strategies: Strategy Skills The strategy is a huge part of making your freight agency successful. With so many different links along a typical supply chain, you have to have the ability to develop creative strategies to get the job done. Strategy skills are not always…

Freight agents don’t physically hand their customers a product, and in many cases, they don’t even get the chance to meet them face to face, but that doesn’t make their customer service any less important. In the shipping industry, thoughtfully crafted customer service is often the difference between a loyal…

1. Licensed through the FMCSA First off, to ensure the freight broker you’ve chosen is credible, check that they have a license through the Federal Motor Carrier Safety Administration (FMCSA). It is a federal law that anyone arranging transportation for compensation must have a federal property broker license issued by the…

“How do freight brokers find shippers?” The question is as old as the shipping industry itself. Freight broker software has evolved and has made it easier for freight brokers to run their business. There are still some tried-and-true methods for answering the question, “How do freight brokers find shippers?”. You want to…