Transportation Dispatcher

Transportation Dispatcher

Website Armstrong Transport Group, LLC

Armstrong Transport Group, LLC. is a third party logistics firm that provides transportation services for shippers and customers throughout North America. Armstrong runs under an agent based model. All offices are owned and operated by individuals working as 1099 contractors. Back office support: Accounting, Finance, Claims, Legal, Human Resources, IT and Marketing is located in our Charlotte, NC headquarters.

ATG is looking for Transportation Dispatcher to join our team! The Transportation Dispatcher/Broker will act as the point of contact for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

**This position is located in Excelsior Springs, MO.

Responsibilities

  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch orders for products or deliveries
  • Prioritize calls according to urgency and importance
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about orders, traffic, obstacles and requirements
  • Eventually book freight with customers and negotiate rates

Requirements

  • At least one year experience as a dispatcher or Customer Service experinace
  • Tech-savvy with knowledge of relevant methods (CAD)
  • Fast typing with experience in data entry
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • Vet and qualify motor carriers to cover available freight by making outbound phone calls
  • Negotiate rates with carriers
  • Great Phone Etiquette
  • High school diploma

Benefits

  • Weekly Pay
  • Health insurance
  • Vision insurance
  • Retirement plan – 401-K
  • Paid time off
  • Direct Deposit

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit www.indeed.com.