Dispatcher

Dispatcher

Website Stat Experts

Job Functions
  • Build professional rapport with the fleet and establish mutual understanding of clients’ concerns and needs
  • Dispatch job orders to couriers
  • Research and analyze route pickups efficiently
  • Direct, professional communication with clients
  • Continuous quality control in the processing and fulfillment of all customer orders from pick-up through delivery
  • Follow up with issues from pickups and/or deliveries
  • Review workload and ensure pickups occur properly
  • Assist train and maintain drivers fleet
Basic Requirements
  • Full-time including after-hours and weekends
  • Working knowledge of Washington D.C. Metropolitan Area
  • Active listener with excellent communication skills
  • Ability to multi-task, prioritize and manage time effectively
  • Thrive in fast-paced environment
  • Proficiency in Microsoft Office
  • Run reports on a daily basis
  • Ability to work well under pressure
  • Understand time-sensitive needs of clients
  • Proactively managing fleet of on-demand/scheduled drivers

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit statexperts.com.