How does a Freight Broker or Agent finds its customers

A freight broker and agent matches empty trucks with company merchandise that needs to be transported from one point to another. A freight broker does not own the transport trucks but negotiates a fee he charges manufacturers and distributors to find transportation, then negotiates a lower fee he will pay trucking companies or independent drivers to transport the merchandise. You can work from home with an Internet connection and a dedicated fax line by building a strong customer base. The customer base comes from job boards, trade publications and word of mouth. You must be licensed, insured and bonded, and you must be dedicated to the business so your client base stays strong.

Join free freight boards to register your company and make contacts. Some boards offer a free trial membership. If the free boards do not work well, consider trying a paid membership board.

Peruse the job board for shippers in your area or where your trucks are located. Consider the destinations as well as the departures to set up the trucks with a return load.

Fax any paperwork required by the shipper to its office, and notify the carrier company or independent driver. Negotiate a return load as quickly as possible so there are no layovers for your drivers.

Create a freight auction on freight boards. Allow the carriers to bid on the cargo, so you get the lowest price possible for reliable transportation.

Generate a carrier auction to let in-need shippers know your trucks are available in their area. You may find distributors of time-sensitive freight, such as produce, will bid to get their product to market.