Freight Dispatcher FAQs
What is freight dispatching?
Freight dispatching is the process of planning, scheduling, and coordinating the movement of freight between shippers and carriers.
What does a freight dispatcher do?
A freight dispatcher finds loads, assigns drivers, communicates with brokers and shippers, and ensures timely delivery of shipments.
Is a license required to become a freight dispatcher?
No special license is required, but having a business license and dispatcher training is recommended.
What do I need to start a freight dispatching business?
You need a computer, internet access, phone, business registration, and access to load boards.
How do I get clients as a new dispatcher?
Reach out to owner-operators, network in trucking communities, and offer competitive or trial pricing.
How much do freight dispatchers earn?
Independent dispatchers typically earn 5%–10% per load, or a flat fee, depending on the agreement.
What is the difference between a freight dispatcher and a freight broker?
A dispatcher works for carriers to find loads; a broker connects shippers and carriers and must be FMCSA licensed.
Is it legal to dispatch without a broker’s license?
Yes, if you only represent carriers and do not arrange freight on behalf of shippers.
What tools do freight dispatchers use?
Common tools include load boards (like DAT, Truckstop), transportation management systems (TMS), email, and communication platforms.
Can dispatching be done remotely?
Yes, many dispatchers operate from home using cloud-based software and mobile communication tools.
How do dispatchers find freight loads?
They search load boards, contact brokers, build shipper relationships, and monitor freight marketplaces.
What are the biggest challenges in freight dispatching?
Common challenges include securing loads, managing delays, rate negotiation, and staying compliant with regulations.
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