Regional Dispatcher (Semi Freight)

Regional Dispatcher (Semi Freight)

Website Bartels Truck Line, Inc

Do you have previous dispatch experience? Enjoy helping people over the phones? We are seeking a Regional Dispatcher to join our team! The Regional Dispatcher serves as the primary contact for our Regional Drivers to answer requests by information by phone, online or in person, and is the main contact for freight scheduling.

Responsibilities:

  • Handle broker/customer inquiries and complaints
  • Provide information about routes and ride options available
  • Utilize load boards to efficiently route trucks while minimizing deadhead miles
  • Verify lumper fees and load drivers EFS cards
  • Document and update customer records based on interactions

Qualifications:

  • Minimum 1 year experience (preferred) in driver or fleet dispatching, customer service (preferred)
  • Excellent customer service skills
  • High level of proficiency using computers

Job Type: Full-time

Pay: $17.00 – $21.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Job Duties:

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Monitor road conditions, construction zones, and accidents in order to revise routes as needed
  • Update customers on the status of their deliveries including any delays that occur
  • Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • High stress tolerance — thrives in a high-pressure environment

Company’s website:

  • https://www.bartelstruckline.com/

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit www.indeed.com.