Logistics Broker

Logistics Broker

Website J&R Schugel Trucking

Work Schedule: Monday – Friday (alternating Saturday)

POSITION SUMMARY

Responsible for finding / booking broker freight through approved carriers and administering billing for the Brokerage Department.

BROKERAGE ESSENTIAL FUNCTIONS

  • Corresponds with customers, brokers and co-workers in order to answer inquiries and resolve account problems
  • Maintains the “emailed list of open loads” and posts the loads to DAT showing 40,000 pounds for each load
  • Ensures the Novelis and Quad loads have all pickup and delivery locations changed by 7:45am avoid back-soliciting.
  • Screens carriers to determine whether we want to provide them with brokerage services. Carriers with a “conditional” rating are not to be used.
  • Works to grow carrier capacity by qualifying and adding new carriers
  • Books broker freight within approved operating percentages while ensuring no loss of revenue
  • Creates load sheets/rate confirmations and sends them to carriers for signatures
  • Receives and maintains signed rate confirmations from the carriers
  • Updates the workflow board to show carrier is assigned to the load and that the load was covered by self
  • Obtains and communicates directions to the pick-up or delivery for carriers
  • Dispatches broker loads within two hours by speaking with the driver directly
  • Tracks broker loads to ensure on-time delivery and pickups
  • Monitors detention time on loads and notifies CSR of potential detention within 1 ½ hours of appointment time
  • Works to grow broker accounts and find new business for the Brokerage Department via cold calling, following/generating leads, soliciting new accounts, and growing existing accounts
  • Manages shipper and carrier relationships
  • Ensures loads picking up or delivering after 5pm (ET) are put on the night tracking sheet for the night crew
  • Obtains load paperwork for accurate payment to carriers (i.e. bill of lading, load confirmation sheet, carrier invoice, lumper receipt, etc.)
  • Works closely with Accounts Payable to ensure accuracy of payments to carriers
  • Updates and ensures accurate carrier insurance and contact information
  • Operates as the “on-call person” on a rotating weekly basis for night and weekend issues (Monday night-Sunday night)

Education

  • High School Graduate or General Education Degree (GED) required
  • Bachelor’s degree in Logistics or Supply Chain Management preferred

Experience

  • Two or more year’s brokerage experience in the trucking industry
  • Two or more years customer service or inside sales experience

SKILLS & ABILITIES

Computer Skills

  • Intermediate Microsoft Word and Excel skills

Other Requirements

  • Ability to perform high levels of data entry with speed and accuracy
  • Ability to handle high call volumes
  • Excellent time management skills and the ability to multi-task
  • Excellent customer service and negotiation skills required
  • Comfortable selling over the phone via cold calling
  • Must be able to read, write and speak the English language fluently.
  • Able to type 35 wpm with high level of accuracy
  • Detail oriented
  • Excellent phone etiquette
  • Good knowledge of US geography

*J&R Schugel is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, ancestry, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, use of lawful consumable products or any other status protected by law.

Job Type: Full-time

Pay: $38,000.00 – $40,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location:

  • One location

Benefit Conditions:

  • Waiting period may apply

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Looking for more Education or Experience?  Check out our Freight Broker Courses!

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