Position Overview: We are seeking a highly motivated and organized individual to join our team as a Freight Broker Agent. As a Freight Broker Agent, you will play a crucial role in connecting shippers with carriers to facilitate the transportation of goods efficiently and cost-effectively. Your excellent communication skills, attention to detail, and ability to negotiate and build relationships will be essential in successfully fulfilling this role.

Responsibilities:

Establish and Maintain Relationships: Build and maintain relationships with shippers and carriers, including negotiating rates, terms, and conditions for freight transportation services.

Freight Matching: Match available freight shipments with qualified carriers, considering factors such as equipment type, capacity, and geographic location to ensure efficient and timely delivery.

Carrier Selection: Conduct thorough screening and due diligence of carriers, including verifying their operating authority, insurance coverage, and safety records, to ensure compliance with industry regulations and quality standards.

Freight Management: Coordinate and manage the movement of freight from pick-up to delivery, ensuring all necessary documentation, permits, and customs requirements are properly handled.

Rate Negotiation: Negotiate competitive rates with carriers while maintaining profitability for the company and offering cost-effective solutions to shippers.

Problem Solving: Address and resolve any issues or delays that may arise during the transportation process, providing timely updates and alternative solutions to shippers and carriers.

Documentation and Record Keeping: Maintain accurate records of all transactions, including freight contracts, carrier agreements, billing information, and any other relevant documentation.

Market Research: Stay informed about industry trends, market conditions, and regulatory changes that may impact freight transportation, enabling you to provide up-to-date information and insights to clients.

Customer Service: Provide exceptional customer service to both shippers and carriers, promptly responding to inquiries, resolving complaints, and ensuring overall satisfaction.

Qualifications:

Experience: Previous experience in freight brokerage, logistics, or a related field is highly desirable, although we also welcome candidates with a strong interest in the industry and a willingness to learn.

Knowledge: Familiarity with transportation and logistics concepts, including freight modes, shipping regulations, and carrier operations. Knowledge of the brokerage industry, including transportation management systems (TMS), is a plus.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively negotiate, persuade, and build relationships with shippers and carriers.

Organization and Time Management: Strong organizational skills to manage multiple tasks simultaneously, prioritize workload, and meet deadlines in a fast-paced environment.

Problem-Solving Abilities: Proactive and resourceful in identifying and resolving challenges, with the ability to think critically and offer creative solutions.

Attention to Detail: Meticulous attention to detail to ensure accuracy in documentation, contract terms, and billing processes.

Computer Literacy: Proficiency in using computer systems, including transportation management software, spreadsheets, and communication tools.

Ethics and Integrity: Demonstrated ethical conduct and adherence to legal and regulatory requirements, maintaining confidentiality and professionalism in all business dealings.

Team Player: Collaborative mindset with the ability to work effectively within a team, supporting colleagues and contributing to the overall success of the organization.

If you are passionate about the transportation industry, possess exceptional negotiation skills, and thrive in a fast-paced and dynamic environment, we encourage you to apply for the position of Freight Broker Agent. Join our team and help us connect shippers and carriers, driving the success of our freight brokerage operations.

Job Types: Full-time, Contract

Pay: $75,000.00 – $175,000.00 per year

Schedule:

Choose your own hours
Supplemental pay types:

Bonus pay
Commission pay
Application Question(s):

Current Annual Revenue:
Current Annual Gross Profit:
Years of Freight Sales Experience:
Do you have an existing customer base?
What equipment type does your freight generally require?
Experience:

Logistics: 3 years (Required)
Work Location: Remote

Looking for more Education or Experience?! Check out our Freight Broker Courses!