Import Agent

Import Agent

Website Cavalier Logistics

Import Agent

Location: Carson, CA, USA
Airport: LAX
Job ref: 71
Division: Cavalier International Air Freight
Cavalier Logistics is seeking a full-time Import Agent to join our import team. The successful Import Agent is responsible for processing documentation required by US Customs and Border Protection for entry of goods into the US on behalf of importers and providing excellent customer service through clear communication from origin to destination.
Responsibilities include, but are not limited to:

  • Must have knowledge on domestic, LTL, FTL
  • LCL/FCL ocean import operations/ Refrigerated container
  • Air import operation
  • Pays terminal charges and confirms AMS information and customs clearance status
  • Schedules and monitors airport transfers and request delivery to the final consignee
  • Knowledge on In-Bond move/ transaction
  • Daily operations on Import shipments – Freight Forwarder/Freight Forwarding/NVOCC
  • Check cargo availability and arrange shipments delivery with truckers and pick ups for empty equipment
  • Process ocean import documents, make sure ISF is filed on time and correctly
  • Arrange custom clearance with customs broker
  • Work with purchasing team on direct containers, update shipment information on timely manner by emails and phone calls
  • Communicate with factories, agents overseas on a daily basis to assist with bookings, space availability
  • Tracking Vessel arrivals, First Free Day, and Last Free Day
  • Securing appointments from terminal websites
  • Identifying/updating all Terminal receiving hours, closures, changes in schedule
  • Rescheduling appointments that drop on 2nd shift with information passed on from planning
  • Clearing holds/fees that inhibit container flow, Demurrage, pier pass
  • Communicating all pertinent information to planning team.
  • Impeccable customer service
  • Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence
  • Adhere to all domestic and international shipping regulations
  • Mandatory daily correspondence with overseas offices
  • Must be able to pass a background check

Required Skills:

  • Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
  • Solid knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws
  • Efficient in MS Office (Excell, Word, Outlook)
  • Work well in team atmosphere and be flexible
  • Ability to communicate and collaborate across multiple departments
  • Ability to effectively solve issues and quickly address concerns
  • Ability to work and respond quickly under pressure
  • Work effeciently whiel dealing with multiple priorities and deadlines
  • Maintain courteous, prompt and efficient customer relations
  • Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements


  • Minimum High School Diploma or GED

Previous Experience:

  • 2-years of experience operational and international logistics

Benefits & Compensation:

  • Competitive Compensation – Depends on Experience
  • Health Insurance
  • Dental & Vision Insurance
  • Life Insurance
  • 401(k)
  • Employee Assistance Program
If you enjoy a fast paced environment, are a self-starter, have great organizational skills and are a team player – apply for this great position today. No phone calls please.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Looking for more Education or Experience?  Check out our Freight Broker Courses!

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