V LOGISTICS INC.

Our family-oriented company is looking for a responsible and knowledgeable

Freight Forwarding Agent to join our team.

JOB RESPONSIBILITIES:

• Provide excellent customer service to customers regarding shipments in a timely manner amid urgent inquiries
• Maintain positive and calm demeanor under various conditions to implement strategies
• Ensure the delivery of superb customer service by continually providing accurate information regarding shipment status
• Coordinates and tracks all air import shipments with vendors, shippers, truckers, and airline.
• Calculate weight, volume, and cost of goods to be moved
• Dispatch, coordinate and execute movement of international shipments through data entry and airline bookings
• Checking countries’ legal requirements to make sure all the appropriate documentation (e.g., insurance and customs forms) is filled out
• Oversee shipment transportation by arranging, booking, confirming flights, freight, cargo, and other transportation schedules
• Process documentation and secure accuracy through the appropriate freight forwarding company system with established deadlines.
• Follow-up on all the status of shipments with agents, truckers, vendors and maintain records of all communications in files.
• Communicate effectively and promptly with carriers, overseas agents, other freight forwarders as well as internal/external customers via phone and email.
• Always maintain compliance standards – including internal policies and procedures, external government regulations, and customer requirements.
• Answer phones, filing, data entry, and other office related jobs.

REQUIREMENTS FOR FREIGHT FORWARDING AGENT:

• Education: Minimum associate degree
• Minimum of 2 years of experience in related field of Freight Forwarding or Logistics
• Willingness to drive to various warehouses or dispatch locations for shipment pick up
• Some experience in warehouse skills
• Forklift experience and certification a plus
• Intermediate proficiency in Microsoft Office, internet, web-based or another network base.
• Accurate typing and data entry skills.
• Can respond promptly to customer needs and resolves problems in a timely manner.
• Highly organized with personalized filing system to stay organized
• Strong ability to multi-task
• Must be authorized to work in the United States

JOB TYPE

Monday to Friday 8:30am-5:30pm on site in Elk Grove Village

Paid annual vacation leave

Paid sick days

Employer match 401K

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
A cleaning company comes into the office once a week for deep cleaning, hand sanitizers and wipes provided to all staff, social distancing arranged between desks.

Ability to commute/relocate:

• Elk Grove Village, IL 60007: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Freight Forwarding: 2 years (Required)
• Freight Brokers & Agents: 1 year (Preferred)

Work Location: One location

Looking for more Education or Experience?! Check out our Freight Broker Courses!