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The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

  • Outbound calls to pick-up locations.
  • Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
  • Ensure sub-haulers meet company requirements prior to dispatching.
  • Outbound calls to sellers.
  • Solicit business.
  • Utilize cost effective vendors to meet company budget objectives.
  • Educate sub-haulers on company policies and procedures.
  • Maintain and archive documents.
  • Answer phone calls.
  • Collect payments on member deliveries.
  • Comply with Safety and enforce regulations.
  • Print checks.
  • Monitor incoming documents on the fax machine.
  • Print reports as needed.
  • Manage vendor relationships.
  • Other duties as assigned.
  • Two years dispatch experience.
  • One year customer service skills experience.
  • High School Diploma or GED preferred.
  • Excellent customer service skills and attitude.
  • Excellent Communication Skills -verbal and written.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Typing speed 45 words per minute.
  • Basic Ten key proficiency.
  • Basic Math skills.
  • Computer proficiency (MS Suite experience).
  • Ability to operate office equipment.
  • Multi- tasking.
  • Ability to work in fast paced/diverse environment.
  • Strong attention to detail.
  • Know geographical area as well as ability to read maps.
  • Work with minimal supervision.
  • Occasional Overtime as needed.
  • Bilingual Skill a plus.

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit www.indeed.com.

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