Dispatcher II

Dispatcher II

Website Ceva Logistics

Job Purpose:

Assigns routes to drivers and owner-operators; coordinates shipments according to customer instructions, and ensures compliance to DOT regulations and established internal policies and guidelines. Models and acts in accordance with our guiding principles and core values.

Key Accountabilities:

    • Develop and maintain excellent customer service to internal and external customers.
    • Dispatch drivers for U.S. domestic shipment pick-ups and deliveries.
    • Ensure compliance with DOT regulations and established internal policies and guidelines.
    • Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered according to time-sensitive schedules.
    • Maintain information on shipments under Customs control and ensures paperwork required for the release of the cargo is given to proper station import personnel.
    • Review and assimilate stored data and enter new data in computer database.
    • Assist with shrink-wrapping, loading and down-loading freight, verifying the labeling of domestic shipments, and noting the count and condition of cargo received.
    • Perform other duties as assigned.

Requirements:

  • High school diploma or GED and ainimum three years’ experience required, or equivalent combination of education and/or experience
  • inimum two years industry experience preferred
  • Knowledge of geographic market required
  • Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications required
  • Must be able to read, write and speak English fluently.
  • Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
  • Responds promptly and professionally to customer needs.
  • Effectively present information in one-on-one situations or in small group situations.
  • Identifies and resolves problems in a timely manner.
  • Balances team and individual responsibilities.
  • Consistent punctual attendance.

Looking for more Education or Experience?   Check out our Freight Broker Courses!

To apply for this job please visit careers.cevalogistics.com.