Dispatch Clerk

Dispatch Clerk

  • Full Time
  • Remote

Website JJS Transportation & Distribution Co Inc.

JJS Transportation & Distribution Co Inc is expanding our market leading Los Angeles area Wrag-Time Vision Express business. We are currently hiring exceptional candidates to be a part of our disptach team at our Los Angeles, CA location.

RESPONSIBILITIES:

  • Serves as a point of contact for customers and drivers.
  • Update computer with all OSAD information to include unloading and driver exceptions as well as any customer correspondence.
  • Obtain unloading manifests from local dock and agents within 24 hours and scan to the imaging system.
  • Coordinate and verify orders for proper delivery date.
  • Investigates customer service complaints to include disputed deliveries, reviewing possible mixed shipment or shortage.
  • Obtain disposition for all refused shipments.
  • Review company reports for accuracy.
  • Run report and provide statistical reports as requested by Terminal Manager
  • Creates and maintains daily dock check list on hand freights.
  • Performs other duties as assigned

QUALIFICATIONS:

  • Must be able to work flexible schedules including weekends and holidays.
  • Excellent problems solving and customer service skills.
  • Strong verbal, written, and interpersonal communication skills
  • Transportation experience preferred
  • Proficiency with technology, logistics software applications and phone systems
  • Attention to detail and accuracy
  • Spanish speaking a plus
  • Microsoft applications
  • Regularly required to sit for extended periods

EDUCATION

High school or equivalent

Looking for more Education or Experience?  Check out our Freight Broker Courses!

To apply for this job please visit www.indeed.com.


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